We take great care in packaging and shipping your Mizu Chawan to ensure it arrives safely and in pristine condition. Please review our shipping details below:

 

Processing Time

All orders are processed within 1–3 business days. Each chawan is carefully inspected, securely wrapped, and double-boxed to protect against damage in transit.

 

Shipping Options & Delivery Times

We offer domestic (USA) shipping via trusted carriers in 3–7 business days

You’ll receive a tracking number via email once your order has shipped.

 

Packaging

Each Mizu Chawan is shipped and protected with eco-conscious materials. Fragile labels and double-layer protection are used to safeguard your item.

 

Damaged Items

If your item arrives damaged, please contact us within 3 days of delivery with photos of the packaging and item. We’ll work with you to resolve the issue promptly.

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If you have special shipping requests or would like to add a gift message, feel free to contact us at mizuchawan@gmail.com before placing your order. Thank you for your appreciation of handmade Japanese ceramics.